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Terms & Conditions

Kafka believes in providing the best possible customer service. If you’re not satisfied with the product, that’s Our Problem! 

Return / Exchange Policy

  • If the product delivered is damaged, torn, or broken, Kafka will provide a full refund or exchange of the product without any hesitation. These issues must be notified within 7 days of delivery through email.
  • We do not entertain exchange or return requests if the customer orders the wrong size or changes their mind about the design.

How it works

  • Email us a picture of the faulty product along with your order number in the subject line to info.kafkapk@gmail.com
  • Please mention whether you’d like a refund or an exchange. In case of refund, please mention your bank details.
  • Refunds and exchanges will be processed within 7 working days.

Terms & Conditions

  • Product should be in the same condition as it was delivered.
  • The packaging should not be damaged
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